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Shipping desks

A private Full-Time Agent for shipping desks.

Vessel scheduling, position lists, cargo emails, fixtures, CPs, bunkers, claims, and daily WhatsApp briefings. All handled on your hardware, from approved company sources, with humans still deciding.

Book a discovery callSee the operating model

The problem

Shipping work is not one inbox.

The commercial risk is not lack of data. It is that the data lives across too many threads, formats, and people.

  • Master · itinerary

    ETA next port 03/06 0600 LT. Slow steaming due wx.

  • Port agent · berth prospect

    ETB 03/06 PM. Two ahead at terminal 4.

  • Operator · email

    Bunkers ROB 178 IFO / 42 MGO. ETC unchanged.

  • Broker · cargo order

    30/35 KT VG / WMED / 05-10 JUN / dirty / max 12 yrs.

  • Recap · fixture

    WS 167.5 / 1 SBP / LT 84 hrs / dem $32,500 pdpr.

  • CP · clause

    Clause 38: charterer to provide last-three-cargo prior loading.

  • Noon report

    Avg sp 11.8 kts. SLR 28.4. Wind BF5. No deviations.

  • Market report

    TD7 firming 5 pts. WAF tonnage list thinning.

Operating model

One agent. Approved sources. Decisions stay with the desk.

The agent reads only what your team approves. It produces drafts, tables, and alerts. Sending and signing stay with the broker, the operator, the charterer.

Approved sources

  • WhatsApp group
  • Chartering / operations mailbox
  • Vessel scheduling file
  • Position list
  • Fixture recaps
  • Charter parties
  • Q88 / vessel particulars
  • Cargo documents
  • Market reports
  • Noon reports
On your hardware

Private Full-Time Agent

Outputs

  • Vessel scheduling board
  • Forward employment watch
  • Open-position list
  • Source conflict alerts
  • TCE / fuel checks
  • Legal / claim bottom notes
  • Excel workbooks
  • Draft replies for human sending

Built for each seat at the desk

What it actually handles, by role.

Same agent, same memory, different priorities depending on who is asking.

Shipowner / Operator

From present employment to next employment, without losing the thread.

  • Vessel scheduling board
  • Position list and open-position board
  • Forward employment watch
  • ETA / ETB / ETC / ETD source checking
  • Berth and terminal prospects
  • Cargo document follow-up
  • Bunkers and ROB tracking
  • Technical-to-commercial blockers
  • Demurrage, detention, claims

Shipbroker

Orders, positions, subjects, and the recap, without losing context.

  • Cargo order extraction
  • Position parsing
  • Duplicate and revised order detection
  • Owner / charterer follow-up tracker
  • Subjects and deadlines
  • Market report extraction
  • Recap drafts
  • Counterparty memory
  • Open-loop reminders

Cargo Charterer

From offer comparison to a decision the desk can actually defend.

  • Owner offer comparison
  • Tonnage options
  • Timing fit against cargo windows
  • Freight and demurrage exposure
  • Terminal and draft restrictions
  • CP / recap risks
  • Missing documents and approvals
  • Decision table
  • Owner reliability memory
Shipowner / OperatorCargo Charterer

By trade

Different cargo. Different blind spots.

Each trade has its own paperwork, its own clauses, its own ways to lose money quietly. The agent watches the right ones.

Chemical / Parcel Tanker

  • Tank coating
  • COF
  • Last-three-cargo history
  • Heating
  • Segregation
  • MSDS / COQ / BL / LOI
  • Parcel laytime

Product / Crude Tanker

  • NOR / SOF
  • Pumping logs
  • Terminal windows
  • Vetting blockers
  • ROB / slops
  • Delay causation
  • Demurrage exposure

Dry Bulk

  • Holds readiness
  • Draft / air draft
  • Cranes / grabs
  • Load / discharge rates
  • Port congestion
  • Laytime / demurrage / despatch
  • Cargo fit against open positions

Memory

Every correction becomes company memory.

Day one, it is a careful junior. Month two, it behaves like someone trained by the desk.

  1. Day 1

    Always state whether ETA comes from master, agent, or terminal.

    Captured after first morning rundown.

  2. Day 7

    Put source conflicts before the normal vessel rundown.

    Promoted from session note to desk rule.

  3. Day 14

    Default to WhatsApp rundown. Excel only when requested.

    Format preference learned from operator behaviour.

  4. Month 2

    Behaves like an experienced colleague trained by the desk.

    Built on every correction, recap, and follow-up since deployment.

What the agent remembers

  • Daily session notes
  • Desk rules
  • Vessel and company wiki
  • Calculation preferences
  • Source reliability lessons
  • Recurring open loops

Implementation path

Five steps. No platform migration.

Sample file drops are proof-of-work. Production is connected to approved working sources.

  1. 01

    Shipping discovery

    A working call with the desk. We map the real workflow: orders, positions, recaps, follow-ups, claims. Not a generic process diagram.

  2. 02

    Controlled sample / proof

    An anonymized batch of emails, recaps, position lists, and vessel schedule, so we can show what the agent would read, flag, and draft before any deployment.

  3. 03

    Local deployment

    Install on company hardware in your office. Read-only at first. Personality and desk language configured with the team.

  4. 04

    Approved source connection

    Connect approved mailboxes, vessel schedule, position list, recap and document folders. Each source is opt-in and scoped.

  5. 05

    Daily memory and monthly refinement

    Desk rules and corrections become company memory. We sit with the desk monthly to retune what the agent watches, drafts, and ignores.

Show us one anonymized workflow.

We will show where a Full-Time Agent creates leverage in your shipping desk: vessel scheduling, cargo flow, documents, calculations, source conflicts, and daily memory.

Discovery call

Walk us through a Monday on your desk.

We will show you where a Full-Time Agent gives your team time back, and where it should not be used. No pitch deck.

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