Premium Retail
Agent: TarsForty-seven years of premium retail judgment, now backed by live data
How Classico turned untouched ERP history, handwritten supplier orders, and manual monthly workflows into always-on buying intelligence through a local AI agent.
Classico
Premium footwear & accessories, since 1979
Classico is a premium footwear and accessories retailer on Maizonos Street, the commercial heart of Patras. For 47 years, they have curated designer brands like Hogan, Premiata, Kurt Geiger, and UGG for a loyal customer base across Western Greece. With a physical store, an e-commerce channel, and a reputation built on disciplined buying, Classico operates at the intersection of heritage retail and modern commerce.
The Challenge
Data-rich. Insight-poor.
Classico's ERP held years of transactional data from both channels, but none of it had ever been analyzed. Supplier orders arrived on handwritten forms. Monthly staff bonuses required hours of manual spreadsheet work. Competitive positioning was based on instinct, not measurement. The buying judgment was strong. The visibility was not.
The Agent
Tars, the force multiplier
Tars runs around the clock on local hardware at Classico. No new software rollout, no staff retraining. It works through WhatsApp, connects to the existing ERP, Google Drive, and spreadsheets, and adapts to the way Classico already operates. In 48 days of continuous operation, Tars became the analytical layer behind Yorgos's buying decisions, including a 436-store competitive benchmark that ranked Classico 28th worldwide among premium footwear retailers.
Faster buying decisions
Year-over-year sales comparisons by brand, gender, and channel. Revenue tracked daily: January +9%, February +43.67% vs 2025.
Orders processed from photos
Handwritten supplier order sheets photographed and sent via WhatsApp. Parsed, verified, and logged to the master spreadsheet automatically.
Global competitive clarity
A benchmark of 436 premium footwear stores across 40+ cities, scored by Google Maps ratings and review volume. Classico ranked 28th worldwide with 4.8 stars and 1,036 reviews. Used directly in brand acquisition conversations.
Monthly close automated
Staff bonus calculations, daily revenue targets, and weighted redistribution. From trigger to delivery, no manual spreadsheet work.
Before and After
What 48 days changed
- ERP data existed but was never analyzed
- Supplier orders stayed on handwritten paper
- Monthly bonuses took hours of manual work
- Competitive position was a feeling, not a fact
- Weekly buying intelligence in WhatsApp
- Photo to structured order in minutes
- Trigger-to-delivery automation
- 436-store global benchmark, ranked 28th worldwide
“Tars gives me the numbers fast. The buying judgment is still mine. That combination changed how we work.”